The safety of our staff, visitors and volunteers is of primary importance to us. 

We have the following measures in place.

  • To help maintain effective social distancing by staggering entries we’re continuing timed ticketing slots for all visitors. Every visitor will need to reserve a time slot for their visit. We may unfortunately have to turn away any visitors who don't book themselves a timed slot in advance, or who arrive outside of their time-slot during busy periods. The great news is that, once here, you can stay all day.
  • Our reception areas have hand sanitiser stations for you to use.
  • Screens are in place at all pay points.
  • We have one-way systems in place to follow inside our museums.
  • Our toilets are open and are being cleaned frequently throughout the day.
  • Our catering is open and we have given everyone more space in our indoor areas.
  • We encourage contactless payments.

What we expect from you.

  • Please do not visit us if you feel unwell.
  • Wearing a face covering indoors is now a personal choice, please respect all other people.
  • Use the hand sanitiser we provide or/and bring your own.
  • Please be patient and respect social distancing at all times.
  • Be kind to our staff and others.

For the latest information on Covid-19 in Northumberland please visit the Northumberland County Council Information Hub

Thank you, we’re looking forward to seeing you.