The safety of our staff, visitors and volunteers is of primary importance to us. 

We have the following measures in place.

• To help maintain effective social distancing by staggering entries we’re continuing timed ticketing slots for all visitors. Every visitor will need to reserve a time slot for their visit. We may unfortunately have to turn away any visitors who don't book themselves a timed slot in advance, or who arrive outside of their time-slot during busy periods. The great news is that, once here, you can stay all day.
• Our reception areas have hand sanitiser stations for you to use.
• Screens are in place at all pay points.
• We have one-way systems in place to follow inside our museums.
• Our toilets are open and are being cleaned frequently throughout the day.
• Our catering is open and we have given everyone more space in our indoor areas.
• We encourage contactless payments.

What we expect from you.

• Please do not visit us if you feel unwell.
• We ask that face coverings are worn indoors (unless you have a medical exemption).
• Use the hand sanitiser we provide or/and bring your own.
• Please be patient and respect social distancing at all times.
• Be kind to our staff and others.

For the latest information on Covid-19 in Northumberland please visit the Northumberland County Council Information Hub

Thank you, we’re looking forward to seeing you.